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Conditions of Use

  1. The terms and conditions set out below shall apply without variation to every contract entered into by Mateque Hair Products Ltd., for the sale of goods unless a variation thereto is expressly agreed in writing by a Director of Mateque Hair Products Ltd. These terms and conditions shall apply not withstanding any inconsistency between them and the terms and conditions of any form of contract sent by the customer to Mateque Hair Products Ltd. Mateque Hair Products Ltd. price lists, advertising literature and any documents submitted with any quotation are intended only to give a general idea of the goods and may not be relied upon, by the customer.
  2. Mateque Hair Products Ltd. will endeavour to adhere to any delivery dates stated and/or agreed to, but does not guarantee that any goods will be delivered by such a date and Mateque Hair Products Ltd. shall not be liable for any loss or damage of any kind howeverso arising by reason of failure on the part of Mateque Hair Products Ltd. to deliver at such stated date.
  3. Mateque Hair Products Ltd. will only consider any claim made by a customer for the supply of defective goods or wrong delivery of which it has notice in writing from the customer within thirty days of the delivery of the goods to the customer.
  4. Mateque Hair Products Ltd. will only consider any claim made by a customer for non-delivery of goods of which it has notice in writing from the customer within thirty days of the order being sent to Mateque Hair Products Ltd.
  5. Mateque Hair Products Ltd. will not be held responsible for any loss or damage of goods after delivery has been made and risk as distinct from property in them shall pass to the customer upon delivery.
  6. Where the customer specifies an incorrect delivery address Mateque Hair Products Ltd. will not be held responsible for any loss or damage to the goods.
  7. The goods shall remain the sole and absolute property of Mateque Hair Products Ltd. as legal and equitable owner until such time as the customer shall have paid the agreed price together with the full price of any other goods the subject of any other contract with Mateque Hair Products Ltd.
  8. Mateque Hair Products Ltd. accepts no liability whatsoever for any loss or damage whether consequential or direct and whether suffered by or occasioned to the customer, the employees or agents of any customer or third party which may arise after delivery of goods to the customer.
  9. The customer shall indemnify Mateque Hair Products Ltd. against any loss liability or expense of any kind suffered by Mateque Hair Products Ltd. resulting from any third party claims whether contractual tortious statutory or otherwise against Mateque Hair Products Ltd. in connection with the goods.
  10. Mateque Hair Products Ltd. liability for materially defective goods shall be limited to replacing the goods or at Mateque Hair Products Ltd. election, giving credit therefore providing they were purchased directly from Mateque Hair Products Ltd. and are returned promptly for verification within thirty days from the date of delivery. No credit or replacement will be given unless and until the goods so returned have been verified as being materially defective. In any event no goods will be accepted for verification unless accompanied by the applicable returns document properly completed. Mateque Hair Products Ltd. reserve the right to recover the costs incurred in cases where the returned goods prove not to be materially defective. Mateque Hair Products Ltd. will not accept any liability for damage as a result of wear or damage as a result of misuse.
  11. Mateque Hair Products Ltd. reserves the right to cease supply to the customer and terminate this order and any other order or contract with the customer in the event of the customer being in possession of goods or having any connection with (directly or indirectly) activities which breach Mateque Hair Products Ltd. copyright or copyright of any third party.
  12. You are hereby given a maximum of fifteen days, required by law, by which you may at any time terminate an order or contract after the order and/or contract has been made. Mateque Hair Products Ltd. will, at its discretion, charge a fee to cover packing, postage and bank costs incurred, if a customer cancels and returns their order and the goods are not materially defective. This clause is limited to both Mateque Hair Products Ltd. and the customer or any other third party acting on the customers behalf or otherwise.
  13. Promotions, News and Updates: we may occasionally send you, free of any charge, news and updates regarding Mateque Hair Products Ltd. to keep you informed of new products and promotions that are available through the site. These may be sent by email or SMS text message. You have the option not to receive this information and should contact us to be removed from this mailing list.

These terms and conditions shall be governed by and construed according to English Law.

Should you have any questions or queries regarding any of the terms mentioned in this Terms and Conditions page. Please contact us and we will endeavour to help you with your query further.

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